About

Eligible telemedicine patients: Patients must be over 4 years of age and currently in Texas or Florida.

Service: Through the use of Doxy HIPAA-compliant technology, this is a secure telemedicine video visit with Dr. Heiberger to diagnose and treat acute non-emergent medical conditions, as well as discuss general health issues as needed. Dr. Heiberger neither accepts nor carries insurance, so there will be a $55 charge.

Hours: Monday-Friday 3:30 pm till 8:30 pm EST. Saturday & Sunday 8:30 am till 8:30 pm EST.

Conditions not treated on this telemedicine service: Sorry, but no narcotics, sleep medication, anxiety medication, antidepressants, or other psychiatric medication will be prescribed.

Dr. Heiberger is an Urgent Care physician, not a primary care provider, so patients must see a family practice doctor plus any required specialist routinely to monitor any chronic issues and provide preventive services.

Significant Symptoms: Patients must call 911 immediately if they are having chest pain, shortness of breath, abdominal pain, difficulty speaking, weakness on one side, bone fracture, or any other emergent condition.

Legal Notifications: Dr. Heiberger has been sued 0 times in 28 years of medical service. Due to this being a one-person, completely independent telemedicine service, the cost of malpractice insurance is prohibitive. Therefore, Dr. Heiberger carries no malpractice insurance; Florida requires the following to be stated: “Under Florida law, physicians are generally required to carry medical malpractice insurance or otherwise demonstrate financial responsibility to cover potential claims for medical malpractice. YOUR DOCTOR HAS DECIDED NOT TO CARRY MEDICAL MALPRACTICE INSURANCE. This is permitted under Florida law subject to certain conditions. Florida law imposes penalties against noninsured physicians who fail to satisfy adverse judgments arising from claims of medical malpractice. This notice is provided pursuant to Florida law.” Patients must also be aware of their rights to complain: Texas law dictates that patients know their rights, and they may submit complaints to the Texas Medical Board, 333 Guadalupe, Tower 3, Suite 610, PO Box 2018 MC-263, Austin TX 78768, or call 1-800-201-9353. Florida patients may submit complaints to the Florida Medical Board online on its ‘Enforcement Website’ or the Florida Dept of Health, 4052 Bald Cypress Way, Bin C75, Tallahassee, FL 32399.